Privacy Policy – How pk147 Handles Your Data

Last Updated: 1 June 2026  |  Effective: 1 June 2026

1. Introduction

pk147 ("we", "us", "our") operates the online casino and sports betting platform accessible at pk147.app and its related subdomains (the "Platform"). We are committed to protecting the privacy and personal data of every player who uses the pk147 Platform. This Privacy Policy ("Policy") describes in detail what personal information we collect from you, how and why we use it, with whom we may share it, and how we protect it.

This Policy applies to all individuals who visit, register on, or otherwise interact with the pk147 Platform, including players based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and any other location. By accessing or using the pk147 Platform, you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should not use the Platform.

This Policy should be read together with the pk147 Terms and Conditions, which are incorporated by reference.

2. Data Controller

For the purposes of applicable data protection legislation, pk147 is the data controller in respect of personal data collected through the Platform. Questions, requests, or complaints regarding data protection should be directed to our support team as described in Section 14 of this Policy.

3. Information We Collect

pk147 collects the following categories of personal information:

3.1 Registration and Account Data

• Full name as it appears on official Pakistani government-issued identification;
• Date of birth (to verify you are 18 or older);
• Pakistani mobile number and/or email address used to register the account;
• Username and encrypted password hash;
• Residential address in Pakistan.

3.2 Identity Verification (KYC) Data

• Copy of CNIC (Computerised National Identity Card), passport, or other government-issued photo identification;
• Proof of address documentation where required;
• Source of funds documentation where required for regulatory compliance.

3.3 Financial and Transaction Data

• JazzCash or Easypaisa mobile wallet identifiers used for deposits and withdrawals;
• Bank account details (HBL, UBL, Meezan Bank, Bank Alfalah, or other Pakistani banks) where bank transfer is used;
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method references;
• PKR balance history on your pk147 account.

3.4 Gaming and Betting Activity Data

• Game session logs: titles played, stakes, wins, losses, session duration;
• Sports betting records: markets selected, bet amounts in PKR, outcomes;
• Bonus and promotion usage history.

3.5 Technical and Device Data

• IP address and approximate geographic location derived from IP;
• Device type, operating system, and browser version;
• Session timestamps and platform navigation logs;
• Cookie and tracking data as described in Section 8.

3.6 Communications Data

• Content of live chat conversations with pk147 support;
• Email correspondence with pk147;
• Responses to surveys or feedback requests, if any.

4. How We Collect Your Data

pk147 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit, place a bet, contact support, or update your account settings;
• Automatically — through cookies, server logs, and tracking technologies when you use the Platform;
• From payment processors — JazzCash, Easypaisa, and banking partners provide transaction confirmation data necessary to credit your pk147 account;
• From identity verification services — where third-party KYC tools are used to verify documents you have submitted.

5. How We Use Your Data

pk147 uses collected personal data for the following purposes:

• Account management: creating and maintaining your pk147 account, authenticating your login, and processing your instructions;
• Payment processing: facilitating PKR deposits via JazzCash, Easypaisa, and bank transfer, and processing withdrawal requests to your nominated payment method;
• Identity verification and compliance: meeting our know-your-customer (KYC) and anti-money-laundering (AML) obligations under applicable law;
• Responsible gaming: monitoring gaming activity to identify and respond to indicators of problem gambling, and administering deposit limits and self-exclusion at your request;
• Platform improvement: analysing usage patterns to improve game performance, betting market quality, and the overall player experience on pk147;
• Customer support: responding to your queries, resolving disputes, and processing complaints;
• Security and fraud prevention: detecting and preventing unauthorised account access, fraudulent transactions, and platform abuse;
• Marketing communications: sending you promotional offers and updates about pk147 services, where you have consented to receive such communications. You may opt out at any time by contacting support.

6. Legal Basis for Processing

pk147 processes your personal data on the following legal bases:

• Performance of a contract: processing is necessary to provide the pk147 Platform services you have registered for;
• Legal obligation: processing is necessary for compliance with AML, KYC, and other applicable legal requirements;
• Legitimate interests: processing for fraud prevention, security monitoring, and platform analytics, where these interests are not overridden by your rights;
• Consent: where you have expressly consented, such as for direct marketing communications.

7. Sharing Your Data

7.1 pk147 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

7.2 pk147 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment processors: JazzCash, Easypaisa, Pakistani banks, and card networks, solely to process your transactions;
• Identity verification providers: KYC and AML service providers used to verify your identity documents;
• Technology providers: hosting, infrastructure, security, and analytics providers who process data on our behalf under contractual data protection obligations;
• Game content providers: game studios whose titles are available on pk147 may receive anonymised aggregated gameplay data for performance optimisation purposes;
• Legal and regulatory authorities: where pk147 is required to disclose information by applicable law, court order, or regulatory direction.

7.3 Any third party with whom pk147 shares personal data is contractually required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection obligations.

8. Cookies and Tracking Technologies

8.1 pk147 uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device that help pk147 maintain your login session, remember your preferences, and understand how the Platform is being used.

8.2 The following categories of cookies are used on pk147:

• Strictly necessary cookies: required for the Platform to function, including session authentication. These cannot be disabled.
• Functional cookies: remember your preferences such as language settings and device-specific display options.
• Analytics cookies: collect anonymised data about how players navigate the Platform, used to improve performance and user experience.

8.3 You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Platform.

9. Data Security

9.1 pk147 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption for all data in transit, hashed storage of account passwords, restricted internal access controls, and regular security audits.

9.2 No method of electronic transmission or storage is 100% secure. While pk147 uses industry-standard safeguards, we cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the security of your pk147 account credentials.

9.3 In the event of a data breach that materially affects your personal data, pk147 will take reasonable steps to notify affected players and relevant authorities in accordance with applicable law.

10. Data Retention

10.1 pk147 retains your personal data for as long as your account remains active or as otherwise necessary to provide the Platform services.

10.2 Following account closure, pk147 retains certain categories of data — particularly transaction records and identity verification documents — for a minimum period required by applicable AML, tax, and financial record-keeping obligations. This retention period is typically five to seven years from the date of account closure or the last transaction, whichever is later.

10.3 Communications data (live chat logs and email correspondence) is retained for a reasonable period sufficient to resolve disputes and respond to regulatory enquiries.

10.4 Where data is no longer required for any purpose, pk147 will delete or anonymise it securely.

11. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by pk147:

• Right of access: you may request a copy of the personal data pk147 holds about you;
• Right to rectification: you may request correction of inaccurate or incomplete personal data;
• Right to erasure: you may request deletion of your personal data where there is no overriding legal or regulatory requirement to retain it;
• Right to restriction: you may request that pk147 restrict processing of your data in certain circumstances;
• Right to object: you may object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact pk147 support via live chat in your account dashboard or by email at [email protected]. pk147 will respond to verified requests within a reasonable timeframe.

12. Children's Privacy

The pk147 Platform is strictly for persons aged 18 years or older. pk147 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has provided personal data to pk147, please contact us immediately at [email protected].

13. Changes to This Policy

pk147 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, pk147 will update the "Last Updated" date at the top of this page. Continued use of the pk147 Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how pk147 handles your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by pk147, please contact our support team via live chat available in your pk147 account dashboard, or by email at [email protected]. All data-related enquiries will be handled in English. We aim to respond to all privacy-related requests within 30 days of receipt.